Are you interested in getting involved in the healthcare sector? Ever wanted to help out in a medical office or hospital, but you’re not keen on the stress of being a nurse or doctor?

GIF showing actor Zach Braff in medical scrubs with a thoughtful expression

Maybe becoming a medical secretary would be the perfect fit for you!

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What does a medical secretary do?

Being a medical secretary is more than just being an office secretary — you need to know your stuff! 

Drake Hotline Bling meme about being a medical secretary.

💡A medical secretary's job can include being a:

  • Personal Assistant

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  • Office Administrator 

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Where do medical secretaries work?

Medical secretaries work in different facilitiesand sectors of healthcare or organizations like:

  • Private Practices 

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  • Clinics (both large and small)

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  • Hospitals (private and government)

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  • Medical Companies 

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A day in the life...

A photograph of a female medical secretary wearing a headset working on an office computer.

On a normal day, as a medical secretary you might:

  • schedule appointments and meetings.

  • answer calls and handle emails.

  • pay bills and handle organization accounts.

  • communicate with medical aids and medical sales representatives.

  • bill patients and help with their insurance paperwork.

  • compile and record medical charts.

  • maintain medical records, technical library, and correspondence files.

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Quiz

Which task is NOT part of a medical secretary’s job?

✅ Consider this career if you...

  • have an interest in medical care and the medical industry.

  • havegreat communication skills.

  • enjoy building relationships.

  • love being organized. 

  • possess good computer skills.

  • have excellent time management skills.

A male medical receptionist working on the computer stops to celebrate his work.

❌ Avoid this career path if...

  • spending time in an office all day isn't something you picture yourself doing.

  • you're not really interested in helping or working with others

  • organization isn't your thing.

  • you enjoy working alone — medical secretaries work with different departments in an organization.

April Ludgate from Parks and Recreation shaking her head and saying

Let's talk money!

Depending on your position, experience, and qualifications, Medical secretaries can make a yearly average of…

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US $42,039

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CD $41,625

Sign me up!

If being a medical secretary is something you’d be interested in doing, here’s what you need to know:

  • Having accredited qualifications, like a degree, is not a must for this job.  

  • You need at a minimum a high school diploma or GED to enter this career.

  • You can improve your chances of being hired by completing either relevant certifications, vocational, or community college programs in the field. This will help you gain extra knowledge and skills.

A short clip of a man in scrubs giggling and smiling.

⚡Knowledge check!

Angela

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  • Has a Bachelor's degree in Biology and loves working with computers

  • has excellent organizational skills

  • has some experience working as a medical lab technician

  • Is shy and has an introverted personality

Roger

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  • Has completed his GED

  • Is outgoing and socially confident

  • has some experience working in customer service

  • Is looking at interviewing for entry-level positions

Quiz

Who's most suited to be a medical secretary?

Take Action

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If you picture yourself being a medical secretary:

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This Byte has been authored by

CP

Carla Paulo

Instructional Designer | Education Creator