English
Answer:

Working backwards from customer problems

Did you know?

This Byte was created by a volunteer professional that wanted to share this insight to help you succeed - no agenda, no cost.

Take Action

Next time you talk to your customer or are thinking about growth strategies, try taking a step back and think about who your customer is, and what their true needs are.

Create profiles of your target audience. You can then work backwards and blow the competition away!

License:

What do the world's most influential companies have in common?

Byte Author Uploaded Image

They disrupted their industries by being customer-centric, rather than competitor-centric.

By focusing on customers needs, highlight their competitors' shortfalls and gain market share.

By taking the time to truly understand the needs of customers and think creatively about how to meet them, leading companies set themselves up to win.

Listen To Amazon's Founder Talk About Focusing On The Customer

(Video Timestamp: Sept 2018)

The Cycle Of Focusing On Customers Vs. Competitors

Byte Author Uploaded Image

By focusing on creating a strong customer experience, instead of being overly concerned with competitors; companies can experience higher levels of growth.

Great experiences drives more traffic to a business through word of mouth. More traffic leads to more sales, which ultimately gives you more resources to create an even better customer experience.

Quiz

Which of the following is a customer focused approach to selling?

Did you know?

This Byte was created by a volunteer professional that wanted to share this insight to help you succeed - no agenda, no cost.

Take Action

Next time you talk to your customer or are thinking about growth strategies, try taking a step back and think about who your customer is, and what their true needs are.

Create profiles of your target audience. You can then work backwards and blow the competition away!

Subscribe for more quick bites of learning delivered to your inbox.

Unsubscribe anytime. No spam. 🙂

License:

Your feedback matters to us.

This Byte helped me better understand the topic.

New Bytes

We publish fresh Bytes daily, we can send you a notification when that happens.

Did you know?

This Byte was created by a volunteer professional that wanted to share this insight to help you succeed - no agenda, no cost.

Take Action

Next time you talk to your customer or are thinking about growth strategies, try taking a step back and think about who your customer is, and what their true needs are.

Create profiles of your target audience. You can then work backwards and blow the competition away!

Amazon Web Services logo

This logo isn't an ad or affiliate link. It's an organization that shares in our mission, and empowered the authors to share their insights in Byte form.
Rumie vets Bytes for compliance with our
Standards. The organization is responsible for the completeness and reliability of the content.
Learn more about how Rumie works with partners.

License:

Recommended Bytes