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Have you ever felt you were part of a sinking ship and there was no captain steering it to safety?
Did you feel that you could bring the ship to safety?
Then the role of operations manager may be for you!
Operations Management Overview
The Main Tasks of an Operations Manager
Operational Planning: help the company achieve its goals and oversee the effectiveness of the organization
Finance: create budgets, control spending, and make investments
Product Design: determine market trends and consumer needs so team members can create products
Quality control: complete risk analysis, test and review products
Forecasting: make data-driven decisions in line with the company's goals and objectives
Strategy: meet business goals through analyzing inventory, collaboration, and prioritizing customer needs
Problem Solving: Identify problems and create solutions, organize, plan, and delegate to meet business goals
Did you know?
This Byte was created by a volunteer professional that wanted to share this insight to help you succeed - no agenda, no cost.
What Does An Operation Manager Day Look Like?
Craig: He works for an agriculture e-commerce company. He created a new operational system to process transactions. He prepares orders going to buyers. Craig oversees inventories and projects completed by staff.
Mia: She works for a coffee shop. She creates schedules for employees and provides customer service improvements. Mia oversees the inventory and completes purchase orders.
Francis: He works for a trucking company. He oversees the drivers’ schedules and freight inventory. Francis trains new employees.
Sam: Sheworks at a sailboat company. She oversees the company's financial responsibilities and creates production schedules. Sam creates a positive work environment, which helps provides the best customer service.
Quiz
Based on the examples above, which quality do you think is typically most true of operational managers?
Operational managers do wear many hats because they have a wide range of skill sets. For example, they're detailed oriented and often have to examine and be in charge of multiple aspects of a company. They have to pivot to assist in many projects and guide people to success.
Is It The Right Fit?
Take Action
If you decide that you'd like to be the captain of the ship and become an operations manager, keep the following steps in mind:
This Byte has been authored by
Kellie Byrom
Instructional Designer