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Did you know that how you feel can affect the quality of your work? It's true!
After all, you're not a robot, but an emotional being!
Learning to manage your emotions and relate to others is one of the most in demand skills in the workforce today. It's just as important as the technical skills needed to complete your job.
What Is Emotional Intelligence?
Emotional intelligence (sometimes call "EQ" for "emotional quotient") means knowing:
That emotions can influence your behavior.
That your behavior can have both a positive and negative influence on others.
When and how to keep your emotions in check, and deal appropriately with the emotions of others.
What Skills Make Up Emotional Intelligence?
EQ is like a "master skill" made of more specific skills that work together!
Self-management: You can control emotional impulses without outside help. You're able to keep your promises and follow through on what you commit yourself to.
Self-awareness: You're aware of your own strengths and weaknesses, with a high level of self-confidence in your abilities.
Social awareness: You can empathize with others. You can read how they're feeling and recognize their emotional needs.
Relationship management: You communicate well with others, and fit well in a team environment. You inspire confidence in your teammates, and know how to deal with conflicts amongst each other.
Why Is Strong Emotional Intelligence Important?
Improve relationships with others
Foster team success at school or work
Achieve your career and personal goals
Improve your empathy skills
Keep cool under pressure
Examine how you react to stressful situations and take responsibility
Make better decisions and solve problems
Listen, reflect, and respond to constructive criticism
Quiz
Which team member is NOT demonstrating high EQ?
Emily, Aja, and Milo are all demonstrating knowledge of their own emotions or applying that knowledge to a situation with someone else. By yelling at a coworker for making a mistake, Jim isn't demonstrating high EQ because his coworker will likely become upset and the work will suffer.
Take Action
The best part is that you can work on improving your EQ if you're aware that there is room for improvement!
This week, try:
This Byte has been authored by
Adetayo Otokiti
Youth Engagement (Learning and Development Intern)
Daniel Emenahor
Senior Youth Engagement Associate