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Did you know that how you feel can affect the quality of your work? It's true!

After all, you are not a robot, but an emotional being!

Photo by Tengyart on UnsplashPhoto by Tengyart on Unsplash

Learning to manage your emotions and relate with others is one of the most in demand skills in the workforce today. It's just as important as the technical skills needed to complete your job.

Did you know?

Workplace climate – how people feel about working in an organization - can account for 20 to 30 percent of business performance. (Goleman, D., An EI-based theory of performance. 2000)

What Is Emotional Intelligence?

Flaticon IconEmotional intelligence (EQ) is:

  • The awareness that emotions can drive our behavior and impact people (positively and negatively)

  • Learning how to manage those emotions (both our own and those of others)

What Skills Make Up Emotional Intelligence?

EQ is like a "master skill" made of more specific skills that work together!

Flaticon Icon

Self-management – You’re able to control impulsive feelings and behaviors, take initiative, and follow through on commitments.

Self-awareness – You know your strengths and weaknesses, and have self-confidence.

Social awareness – You have empathy. You can understand the emotions, needs, and concerns of other people.

Relationship management – You know how to communicate clearly, inspire and influence others and work well in a team.

Why Is Strong Emotional Intelligence Important?

Flaticon IconStrong EQ can lead you to:

  • Build stronger relationships

  • Foster team success at school or work

  • Achieve your career and personal goals

  • Improve your empathy skills

  • Keep cool under pressure

  • Examine how you react to stressful situations and take responsibility

  • Make better decisions and solve problems

  • Listen, reflect, and respond to constructive criticism

Quiz

Which team member is not demonstrating high EQ?

Take Action

The best part is that you can work on improving your EQ if you're aware that there is room for improvement!

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License:

This Byte has been authored by

DE

Daniel Emenahor

Senior Youth Engagement Associate

AO

Adetayo Otokiti

Youth Engagement (Learning and Development Intern)

English

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