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Picture this: you've finished the first week at the big corporate job you worked so hard to get. Your mind is racing as you recall all of the people you met throughout the organization, and you can't help but think about the different personalities, the juggling of meetings and schedules, and the complex power dynamics.
An organization is similar to a big puzzle, consisting of various people, structures, and cultures.
The field of organizational behavior helps make sense of that puzzle by looking at things like communication, motivation, and leadership styles.
Should you study organizational behavior?
If you’re curious about what makes workplaces tick and want to make a positive impact on how organizations function, you should definitely check out organizational behavior!
Are you interested in:
Understanding why teams click (or clash)?
Figuring out what motivates people?
Becoming a pro at navigating office dynamics?
Leading a team, department, or company?
Entrepreneurship?
If so, organizational behavior may be right up your alley!
Quiz
Sarah, a team leader has noticed a decrease in team motivation and collaboration. Sarah wants to address these issues to improve team dynamics and productivity. What elements of organizational behavior should she implement? Select all that apply:
One-on-one meetings with team members allied to discuss their concerns and for Sarah to gather feedback. Facilitating open discussions during meetings will encourage communication, address conflicts, and allow everyone to brainstorm solutions collaboratively.
Did you know?
Successful organizations don’t just happen. High performance depends on productive, motivated, engaged, and happy employees.
What is organizational behavior?
Everything that happens within an organization is influenced by its culture. That's where organizational behavior comes in! Organizational behavior is the study of interactions between people and groups within an organizational setting.
Recognizing the characteristics of organizational behavior equips leaders with the skills to effectively manage teams, conflicts, and interactions.
In a nutshell, organizational behavior is about understanding why workplaces are the way they are and how they can be even better!
Organizational behavior doesn't benefit only leaders. Employees can use this knowledge to better understand their own behaviors, beliefs, and performance, as well as those of their colleagues, along with:
Increasing job satisfaction
Strengthening management, collaboration, and teamwork skills
Improving decision-making skills
Helping teams achieve optimal performance
Take a look at this video for an explanation of the Hawthorne Effect and how it pertains to organizational behavior.
Did you know?
The Hawthorne effect, a famous phenomenon in organizational behavior, was discovered by accident during a study at the Hawthorne Works factory in Illinois in the 1920s. Researchers found that simply paying attention to workers and involving them in the study led to improved productivity, regardless of the actual changes made in the work environment.
What will you learn?
Behavior
Things that influence individual behavior in organizations, such as personality, attitudes, perception, and motivation.
Teams
Learn about team formation, decision-making processes, and conflict resolution within organizational contexts.
Organizational culture
Examine the concept of organizational culture, its components, and how it shapes behavior, values, and norms within an organization.
Organizational effectiveness
Learn strategies for improving organizational effectiveness, including organizational change, diversity management, and fostering a positive work environment.
Did you know?
In 2008, Google sought to identify the key attributes of effective managers. Enter Google’s Project Oxygen, which examined employee performance reviews, feedback surveys, and interviews. The findings revealed soft skills like effective communication, empathy, and the ability to support team members were crucial, resulting in Google revamping its management training programs to emphasize these principles. Managers who embraced these organizational behavior-driven practices saw improvements in team morale, performance, and retention rates.
How to succeed when studying organizational behavior
Actively engage in case studies, group projects, and class debates to reinforce organizational behavior ideas and theories.
Look for opportunities to apply organizational behavior concepts in real-world scenarios, whether through internships, part-time jobs, or volunteer work.
Network with experts in the field of organizational behavior through networking events, professional associations, and online forums to gain insights and opportunities for career advancement. It’s all about connections!
To deepen your understanding of organizational behavior, embrace different points of view in your studies and your relationships with others.
Set goalswith measurable steps and milestones. Assess and reflect on them frequently to help keep stay on track.
Quiz
Imagine you’re in your first year studying organizational behavior (OB). The courses are mostly theory and you want to get more hands-on experience, but you have limited time and money. What can you do? Select all that apply:
While workshops or seminars may offer hands-on experience, they may not be feasible due to limited time and money constraints for a first-year student.
Critical skills for a career in organizational behavior
Critical thinking skills are important so you can evaluate information objectively, make informed decisions, and anticipate the potential impact of actions on organizational dynamics.
Strong problem-solving skills are important for analyzing complex situations, identifying root causes of organizational challenges, and develop innovative solutions.
Effective communication is important to adequately convey ideas, influence others, and facilitate constructive dialogue within teams and across organizational levels.
Adaptability skills help you navigate change, thrive in dynamic environments, and adjust strategies in response to evolving organizational needs.
Emotional intelligence is essential, as it helps you understand and manage your emotions and those of others, foster empathy, and build strong interpersonal relationships.
Career paths you can follow after your degree
Human resource specialists are responsible for recruitment, employee relations, and training and development. Aspects of organizational behavior are used to identify the skills, abilities, and traits that are essential for a job.
Learning and development managers design and deliver training programs to enhance employee skills, knowledge, and performance based on organizational behavior principles.
Change management consultants assist organizations in managing transitions and organizational change processes effectively while considering the impact on individuals and teams.
Diversity and inclusion managers develop and implement initiatives to promote diversity, equity, and inclusion within organizations, fostering a positive and inclusive work environment.
Employee engagement specialists use organizational behavior when developing strategies to improve employee engagement, satisfaction, and motivation. These methods may include recognition programs and career development opportunities.
Did you know?
Some organizations appoint chief culture officers (CCOs) whose primary responsibility is to oversee and nurture the organization's culture. CCOs focus on creating a positive work environment, fostering employee engagement, and aligning the company's culture with its values and goals. It's a unique and increasingly important role that highlights the growing recognition of the impact of organizational culture on business success!
Take Action
If you think a degree in organizational behavior is right for you:
This Byte has been authored by
Bernadette O'Dwyer
Instructional Designer