Have you ever felt micromanaged by a leader? Or left high and dry because they didn't provide you with enough information to successfully do your job?
As a leader, it's important to understand different communication styles and how they impact the success and development of your team.
The Situational Learning approach by Ken Blanchard explores 4 leadership communication styles :
Know how to use each style and when it's appropriate!
Leadership Style — High direction and low support.
Leaders who direct:
Set clear expectations
Check in frequently
Learning Stage — Team members with low competence and high commitment.
Best suited for a beginner who is:
Leadership Style — High direction and high support.
Leaders who support:
Support the learner's journey
Explain the whys behind processes and decision-making
Learning Stage — Team members with low to some competence and low commitment.
Best suited for the disillusioned learner who is:
Koa is a recent graduate who was just hired as a social media specialist for a consulting company. They are excited but nervous. What leadership communication style would best work for Koa?
Leadership Style — Low direction and high support.
Leaders who coach:
Ask how they can help
Create space for the learner to discover their own insights
Learning Stage — Team members with moderate to high competence and variable commitment.
Best suited for the capable/cautious performer who is:
Sufficient in their role
Leadership Style — low direction and low support.
Leaders who delegate:
Trust their team member's choices
Challenge them to grow
Acknowledge their team's contributions to the business
Learning Stage — Team members with high competence and high commitment.
Best suited for the independent expert who is:
Tenured in their role
Jaida is a software engineer working for a tech company the past 5 years. Her team often comes to her for support. She is applying for a senior position. What leadership communication style would suit Jaida?
Adapting your leadership communication style to suit the specific learning stages of your team can elevate their experience, team morale, and business success.