Missed deadlines, unsent emails, missing supplies.
Mistakes happen at work, and it can be uncomfortable. But owning our mistakes is key to protecting our relationships and moving on.
So how can you take responsibility for a professional mistake?
Honesty Is The Best Policy
Do: Admit mistakes
Talk to a supervisor as soon as possible
Explain the situation clearly and honestly
Focus on problem-solving
Don't: Cover up and hide mistakes
Being dishonest can break your coworker's trust
Covering up mistakes can put your job or other's jobs at risk
Being Proactive Can Help Rebuild Trust
Do: Create an action plan
Create a plan with different options
Tell your supervisor a solution is in action
Show off your problem-solving skills and flexibility
Don't: Be too hard on yourself
Take a minute to forgive yourself
Give yourself credit
Don't waste time trying to come up with a perfect solution
Be Humble And Learn From Mistakes
Do: Take responsibility humbly
Own your mistake
Take responsibility, even if things are out of your control
Use this as an opportunity to learn
Don't: Blame others for your mistake
Shifting blame makes you seem inconsiderate of others
Shows you are unable to accept bad results
Shows you can't be depended on
What do you do if you missed a deadline and none of your team members have resolved the issue?
Mistakes happen, but if you own it and work toward a new solution, you'll be back on track.
Take it from Einstein...
"The only sure way to avoid making mistakes is to have no new ideas."
Think about the last mistake you made at work. Did you own it? If not, what could you do differently next time?