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The interview for your dream job could not be going any better. You're already mentally creating the LinkedIn post announcing your new position. Then the hiring manager says:

"Tell me about the worst manager you ever had."

Your hands start to sweat.

Your stomach does more flips than an Olympic gymnast.

Young adult female sitting down and asking her father, 'What am I gonna do now?'

Hold on. Back it up.

This question is ablessing in disguise because your answer offers you an opportunity to showcase your professionalism, growth, and ability to manage challenging on-the-job situations.

Knowing how to answer this question can be the difference between...

Ariana Grande has a gold top, long ponytail and is pointing her finger to the side. Test says, 'Thank u, next.'

...and...

RuPaul is nodding their head and saying, You're hired'

What are they looking for?

On the surface, this seems like a question about your boss, but it is not.

Young girl across the street from a house on fire. 'My worst boss?' is on the top and 'How long do you have?' is on bottom.

It's a question about you, and what you're like as an employee!

You may be tempted to fill the interviewer in on how you survived the reign of terror that was your former boss, but don't! No matter how classic your experience was, complaining about it will put a quick end to your interview.

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Your response to the "worst boss" question tells the interviewer about:

  • your relationship with authority

  • your management of professional relationships

  • your ability to distinguish between professional issues and personal issues

  • your self-awareness

  • your response to stressful situations

Your best bet? Prepare ahead of time.

See the opportunities

Bad managers provide an opportunity forself-assessment.

A cartoon sponge (SpongeBob) is standing in front of an underwater television and says, 'A journey into self-awareness' .

You can't control your manager, but you can control your attitude and your results.

Reflecting on these questions will help you craft an answer that shows you are self-aware and comfortable being honest:

  • How did you contribute to the relationship dynamics?

  • Did you take the opportunity to change something about your approach or reactions in order to improve things?

  • How did your understanding of being a professional grow from this experience?

  • What did you learn about your preference for different management styles?

  • What did you learn about your own work style?

Now you're ready to answer the question in 3 easy steps!

Did you know?

This Byte was created by a volunteer professional that wanted to share this insight to help you succeed - no agenda, no cost.

Step 1: Lead with the positive

Be truthful but frame your answer in the positive.

ProTip: Choose one professional quality about your boss to base your answer around.

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  • My boss prided himself on getting the most out of their employees.

  • My boss was able to provide employees with quick customer service feedback.

  • My boss really encouraged her employees to learn by doing.

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  • My boss had us run personal errands for him during the work day.

  • If we made a mistake, my boss would yell at us in front of the customer.

  • My boss thought training employees was a waste of her time.

Your response should clearly show your understanding that there are a variety of different work styles, and difference does not equal wrong or bad.

Quiz

How would you respond if you have never had a bad manager?

Step 2: Highlight your growth

Showcase your professionalism and insight.

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  • How did you adapt in order to maintain a positive working relationship?

    "I used our shared enthusiasm for a strong morning coffee as a way to connect."

  • What did you do to maintain positive results?

    "Having a personal connection positively influenced our work communication."

  • How will you apply what you learned going forward?

    "If I'm joining a new work team, or someone new joins my team, I try to get to know them on a personal level."

The Rock Driving Meme. Says, 'Your boss threatened to fire you?' and woman answers, 'Who taught me the value of feedback?

ProTip: Include important context.

  • Were you (or your manager) new to the company?

  • Was your manager in a different department?

  • Had the company just been through a reorganization?

Step 3: Transition the conversation

The finale: Transition the focus away from retelling your past experience to noting the value of the experience and how it makes you even more of an asset in the role you are applying for.

Middle aged man says, 'You better bring it home, kid.'

For example:

  • "This is why it's important for me to have a manager who works collaboratively/focuses on training."

  • "This experience taught me how to ask questions immediately/understand the challenges that can come with organizational change."

  • "At the time, I thought they didn't like me, but now I understand that feedback is designed to help me learn how to do my job better/how to manage others."

Practice, practice, practice

ProTip: If possible, choose someone from a while ago. The farther you move away from the experience, the less you'll feel an emotional charge about it.

Practice your answer in a mirror and check:

  • Facial expression

  • Neutral tone

  • Neutral body language

Double check your answer for:

  • Diplomatic word choice

  • Focus on the professional (managerial style), not the personal

  • Evidence of growth

Man claps his hands, winks one eye and says, 'Let's practice, baby.'

Take Action

Cartoon grandpa in a peach shirt is sitting in a lawn chair. He pulls out a list and says, 'Anyway, I made a list.'

Now that you know the keys to answering this interview question, it's a perfect time to get started creating your own answer.

License:

This Byte has been authored by

LH

Lisa Hoban

Instructional Design

English

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