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How do you react when someone offers feedback about your work?
While receiving praise for your work can boost your morale, dealing with constructive feedback can be tricky.
What if you could use feedback mechanisms to your advantage?
Doing so can improve your career and empower you to succeed.
Did you know?
Key performance indicators (KPIs) help organizations measure performance against the desired outcomes. Watch this short video to learn more about KPIs.
What are feedback mechanisms?
There are two types of feedback mechanisms: formal and informal. Use both to gain insight into your strengths and areas of opportunity.
Formal feedback mechanisms
Training programs
Performance reviews
KPIs and quality assurance metrics
Customer feedback
Informal feedback mechanisms
Mentorship and coaching
Conversations with colleagues
Group discussions
Self-assessment
Using the following steps, leverage both formal and informal feedback mechanisms to take charge of your professional growth.
1. Ask for feedback
Ask your supervisor or colleagues for feedback on what you're doing well and what you can improve.
Take notes! (You'll use them later to build your action plan).
Ask, "Am I on track?" and, "Where should I focus my attention?"
Follow up with questions like, "Where can I learn more about that?" or, "Who can give me some pointers?"
Taking the initiative to ask for feedback shows your dedication to your professional development and the team's success. Pride yourself for having the courage to receive feedback gracefully.
Did you know?
Asking for feedback can be a short, simple conversation. Rumie has a Byte for that: Learn how to ask for feedback in 3 minutes.
2. Learn from your mistakes
View mistakes as opportunities to learn and grow. Overcoming challenges and setbacks gives you the strength to level up.
Examine what happened.
Ask yourself:
What caused this to happen?
What have I learned from this situation?
What can I do differently next time?
Be kind to yourself.
Keep your thoughts positive. What advice would you give to a friend who made a similar mistake? Show yourself the same compassion you would give them.
Did you know?
Several important discoveries like penicillin were made by mistake!
3. Reflect on the feedback
Pause to reflect on what you've learned about yourself. Allow time for emotions to settle. Examine the information objectively and honestly.
Watch this short video on how to process negative feedback at work.
Write down your thoughts.
Brainstorm ways you can improve:
Can you ask for more training?
Is there a workshop you can take?
Who can be a mentor or coach?
Change a negative into a positive!
Flip the narrative on your areas of opportunity by using affirmations to train your mind to create positive change. Try these affirmations at work or write your own:
I am focused and committed to producing quality work.
I am confident that I can overcome challenges with grace.
I learn and grow from stressful situations.
My ideas and contributions positively impact the team.
Envision yourself becoming proficient and competent. Imagine how it would feel to succeed.
4. Plan your career path
Having clearly defined goals can set you up for success.
Set S.M.A.R.T. goals that are:
Specific
Measurable
Achievable
Realistic
Time-bound
Example
Let's say your manager suggests you could more easily meet deadlines by managing your workflow. You might write a S.M.A.R.T. goal to improve your time management skills:
I will use a daily, weekly, and monthly planner to block out my schedule, tasks, and projects and review it daily for the next three months to ensure I'm on track.
Get support from your supervisor to align your skills with the company's objectives. Ask for resources, training, coaching, or mentoring.
Take advantage of professional development opportunities, such as tuition reimbursement, sponsored training, or professional memberships, that your employer offers. Consider investing in continuing education.
Track your progress using a calendar or project management tool. Schedule tasks to keep you on track, such as attending a course or workshop, practicing a skill, or spending time with a mentor.
Document your achievements and share them with key people like your supervisor. Recording your accomplishments will help you prepare for that next performance review!
Revisit your goals regularly (quarterly, bi-annually, annually). Be willing to course-correct if priorities change.
Update your plan as your skills improve and you identify new areas to focus on.
Quiz
What can you put in your calendar to help you achieve a career goal? Select the best answer(s):
Scheduling time to improve a skill or attend a workshop will help you achieve your personal career goals. Meetings can help you understand the team's broader objectives, while annual reviews let you know how far you've come and what to focus on next.
Take Action
Ready to take your career to the next level?
Use feedback mechanisms to enhance your professional growth with these 4 steps:
Ask for feedback
Learn from your mistakes
Reflect on the feedback
Plan your career path
Once you've used these feedback mechanisms, keep up your career momentum by exploring these related topics:
This Byte has been authored by
Lisa Marsan
Learning Specialist