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Have you ever used a product that didn't behave the way it was expected to?
A Lead Quality Engineer's role is to ensure that when customers receive a deliverable (a finished product), its actual functionality matches the expectation.
I work as a Lead Quality Engineer at Gore Mutual. I'm here to tell you about the role so you can decide if it's the right career for you.
What I Do & How I Got Here
The work I do in part involves developing quality strategies that align with my company's objectives and then ensuring they're executed by the appropriate people to validate the results.
Remember: career paths aren't always linear!
I started out as a Personal Lines Underwriter, took some time off when my children were young, returned to underwriting 8 years later, and then moved into Business Analysis.
I enjoyed the quality aspect of delivering applications and moved into the Lead Quality Engineer role.
Let's take a look at what I do in a day!
Examine Business Priorities
Photo by Brett Jordan on UnsplashA huge part of my job is looking at different business priorities to confirm that they align with company objectives.
Quiz
If you were delivering a pen to a customer, how would you determine it's working as the customer would expect? Select all that apply:
Any and all of above answers are correct but there may be many more requirements to test to determine if the pen works. Think about that. What else would you test?
Did you know?
Quality Engineering (QE) can be associated with every possible field, from banking and education to software and consulting. Note that every business will use different tools and methods for QE.
Determine Quality Goals
I work with Business Analysts and Developers to ensure everyone is on the same page as the work progresses.
Quiz
What are some effective ways to make sure that everyone is working toward a common goal?
Agreeing on goals and posting results where all to see will help to keep everyone on track.
Collaborate to Achieve Desired Outcomes
Knowing the desired outcome for the deliverable, work with the testing team to ensure that test cases validate every aspect of the item to be delivered.
Quiz
What does collaborate mean in a business environment?
col·lab·o·rate [kəˈlabəˌrāt] VERB: work jointly on an activity, especially to produce or create something. "He collaborated with a distinguished painter on the designs." (Source: encyclopedia.com)
Take Action
If you want to work in a career like mine, take these steps:
This Byte has been authored by
Bev Mars
Lead Quality Engineer