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The "To" Field
The To field is intended for the main recipient(s) of your email.
These are people you expect to receive a reply from.
Email addresses listed in the To field are visible to everyone included in the email.
The "Cc" Field
Did you know?
The "Bcc" Field
Use the Bcc field when you want to privately inform someone of an email. The email address included in the Bcc field is hidden from the other recipients of the email.
Bcc is useful when:
Quiz
Which is the best use of the Bcc field?
Bcc is best used when you want to keep someone in the loop privately.
Did you know?
How To Use The To, Cc, And Bcc Fields
Consider this situation.
You received a customer complaint via email.
You respond, putting the customer's email in the "To" field as they are the main recipient.
If you want your boss to see the email, you would put their email in the Cc field.
If you want your boss to see the email without the customer knowing, you would put your boss's email in the Bcc field.
Quiz
Your boss wants you to follow up with someone in a different department about the status of a project you're all working on together. Which field would you put your boss's email address in?
Since you are all working on the same project, it makes sense to include your boss's email in the CC field.
Take Action
When sending emails, take a moment to consider whether using Cc or Bcc is helpful or necessary.
Remember:
To: you expect a response to the email
Cc: you want to keep someone aware of the email
Bcc: you want to keep someone hidden from other recipients
This Byte has been authored by
Kristen Jernigan
Instruction and eLearning Librarian