This logo isn't an ad or affiliate link. It's an organization that shares in our mission, and empowered the authors to share their insights in Byte form.
Rumie vets Bytes for compliance with our
Standards.
The organization is responsible for the completeness and reliability of the content.
Learn more
about how Rumie works with partners.
Planning Your Call
On a cold call, you only have a few seconds to grasp the attention of your potential customer.
Plan but don't script what you want to say. This way you'll come across as authentic instead of rehearsed. Know your talking points and work off of those.
Do some research on your prospect. See how you can tailor your message to appeal to their particular goals.
Quiz
How should you do research on your leads?
There are many research avenues available . Often, you will have to use more than one to fulfill your research needs.
Did you know?
The Pitch
Below are some guidelines to keep yourself focused and your prospect engaged:
Focus on your prospect, not on yourself.
Be clear on how your product or service can meet their needs.
Keep the prospect engaged with leading questions - don't ask anything that can be answered with "yes" or "no".
Be considerate of the person's time - this should be a short interaction.
Quiz
What aspect of the pitch should you be focused on during your cold call?
You want to make sure the customer is the focus of your cold call so they feel that you're attentive to their needs. This helps to grab their attention from the beginning by addressing their challenges, needs, and what you can offer to help them.
Closing
This is an example of a sales pitch.
Since it's your first interaction together, it is important not to be pushy.
Treat this like a first date where you want to make sure you have a good time and not scare them away if you lean in for the kiss.
Once you are in the closing stages of the call, thank them for their time and try to set up a follow-up meeting. It is crucial that you set up a time before the end of the call because they will likely forget if it is not confirmed.
Quiz
What must you do before ending the call?
Always thank the potential client for their time before ending the call. In addition, you want to ensure a follow-up call is set up because otherwise they may forget.
Did you know?
Take Action
Practice by doing a roleplay of a cold call with a friend!
Remember, do not be discouraged by rejection. Rejections are a part of the process and they are an opportunity for growth. As you make more calls, you’ll gain more experience and begin to learn what tactics do and do not work for you.
Learning how to make an effective cold call will help with other facets in your life not only in sales. These skills are highly transferable and will help you become more successful in all the things you do!
This Byte has been authored by
Takano Maruyama
Dedicated to collaborating with others and exploring new ideas to foster a synergistic work environment.
Marco Maccario
World Philanthropist
Artmis Rahbar
You miss 100% of the shots you don't take.
Gareth Dole
Enterprise Account Manager
Farook Alyassin
Making Technology Make Sense