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Imagine working at a big company and being able to shift through dozens of resumes or CVs with just the click of a button. You could hire the perfect person in minutes!

Artificial intelligence (AI) is changing the world and that includes human resources (HR) departments.

As part of HR, you could be using AI to help you work better and faster!

A cartoon penguin at a computer screen saying, 'Let ChatGPT do it!'

AI & HR Basics

Let's start with some key terms and their definitions.

  • AI or artificial intelligence: It's focused on creating machines that can mimic human thinking.

  • HR or human resources: HR is responsible for finding, hiring, and training employees.

A robot with HR letters in both hands moving back and forth.

How is AI used in HR?

It's used to automate tasks and help with decision-making.

Examples:

  • Recruitment and hiring

  • New employee onboarding

  • Professional development and training

  • Performance reviews

  • Payroll processing

  • Health benefits administration

Let's take a deeper dive into some of these examples!

Did you know?

A good onboarding process can boost employee retention by as much as 82%. Imagine if AI could help boost that percentage even more!

1. Recruitment

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AI for HR can assist a company in the recruitment and hiring process by:

  • Reviewing CVs to see if they match with job descriptions.

  • Screening candidates based on their skills and experience.

  • Scheduling interviews and conducting initial screening interviews.

2. Onboarding

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You can use AI for HR during the onboarding process by:

  • Using Chatbots that guide new hires through the onboarding process.

  • Making the information process more personalized.

3. Performance Reviews

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AI for HR can make performance reviews simpler through:

  • The use of an AI-powered system that can track employee's performance data.

  • This system takes into account things like finished tasks, participation in projects, and feedback from coworkers.

4. Professional Development

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AI for HR can help workers increase their professional development skills by:

  • Recommending trainings based on their skills and needs.

  • Tailoring their training based on their personal goals.

5. Benefits Management

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AI can assist HR with benefits management by:

  • Automating employee enrolment in benefits plans.

  • Making claim processes faster and simpler for employees.

Quiz

Amanda is an HR manager at a fashion company. Despite the time spent recruiting, hiring, and onboarding several new employees, she has had trouble retaining them. How can Amanda use AI to improve retention?

The future of AI for HR

What is the future of HR now that AI is transforming the business world?

Well, it depends on the advancements of the technologies behind AI. It's said that in the future it's likely that AI will continue to help HR with core responsibilities.

Things to remember:

  1. AI won't replace the empathy and experience of HR professionals. It will enhance their work!

  2. Companies should embrace AI for HR, not fear it. It adds value by automating repetitive tasks, freeing up time for creativity.

  3. While AI offers benefits like suggesting development plans and assessing performance, it can't mentor or coach employees.

An employee using AI for HR tasks at a desk, with a laptop and phone.Photo by Austin Distel on Unsplash

Take Action

A person multi-tasking with devices while petting a dog.

AI might make you more productive in the human resource department!

License:

This Byte has been authored by

PM

Pamela Morrone

Future Instructional Designer

English

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